While the True Dirty Laundry is holding people/companies/organizations accountable for NOT doing their jobs, we are also highlighting the GOOD things they do – big or small.
Today’s TTDL W00T! Award goes to Cox Communications Omaha.
My Internet connection went out today. Just so you know…whenever that happens, I FREAK out. Now that I am working from my home, I don’t have the luxury of having an “IT guy” fix things like I have in the past. So, yes, I am a computer nerd (but not in the good way).
Well, I called Cox and actually got right through to someone. That someone was Charles.
Charles very patiently walked me through all the modem and router “stuff,” having me unplug and reconnect the cables. I’m sure I sounded like an absolute idiot with the questions I was asking, but, no doubt, I’m not the first idiotic person Charles has dealt with.
So, major kudos to Charles and Cox’s technical support team for helping me out. I know it’s not always easy being a cable company.
So, Charles, print this out and put it on your break-room bulletin board for those not-so-good days. Thanks again.
Hey, I want to hear more good stories. Send them my way for a W00T! Award!
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